If you booked direct with us you can view and print a copy of your itinerary on ba.com at any time, using Manage My Booking - simply enter your British Airways booking reference and your last name. If you have the credit card number that was used to pay for your booking, you can also print and/or email a duplicate e-ticket receipt.
Once in your booking please firstly check that we have the correct email address for you, within the "Contact details" section. Then, if you scroll further down the page (towards the bottom) you'll see the option "Print/email e-ticket receipt" within the "Administration" section.
Please be aware that we're unable to issue e-ticket receipts addressed to anyone other than the payment cardholder/Paypal account holder. This means if you're claiming your travel expenses back from somebody else after you've paid, we can't create a document in their name containing your e-ticket information and price breakdown.
The receipt option on ba.com is only for current bookings - if you've already completed your journey with us and need a copy of your e-ticket receipt, we have a team who can help you .
We're sorry but we can't help you with obtaining a duplicate or replacement e-ticket receipt if you booked through a travel agency, online travel agent or another airline - you'll need to ask that same company.
Additionally, we're unable to issue VAT receipts .
(Any text in blue is clickable and will take you to relevant sections/pages of ba.com )